The Science Of Making That Great First Impression

Each time a new person meets you, that person takes just 10 seconds to form a whole laundry list of impressions.  It is hard to imagine that in those 10 seconds much verbal communication takes place.  Non-verbal communication is the most important aspect of forming a first impression.

1) Smile - Of all facial expressions, the smile is the most influential.  When we smile, the other person nearly always smiles back.  Remember to smile with your whole face, don't just use your jaw muscle.

2) Eye Contact - Effective eye contact implies confidence, honesty, and interest in the other person.  Lack of eye contact is usually interpreted as a sign of fear, dishonesty, hostility, or boredom.

3) Posture - Practice good posture, although it might feel awkward at first. Posture is one of the first things that someone notices.  Individuals with good posture are associated with being, friendly, intelligent, and confident.

4) Handshake - An effective handshake communicates an unconscious but important message to others about your self-esteem, energy and enthusiasm.

5 Tips For Improving Your People Skills

Improving your interpersonal skills is something that cannot happen overnight. The only way to improve is to practice and actually do it. Many of the skills may take time for you to adopt, however there are also some quick little techniques that can start to make things easier almost immediately.

1) Stay professional. Remember no matter whom you're talking to make sure you are at your best. The way you act reflects on your character. Learn to deal with situations in an appropriate way.

2) Establish credibility. Be sincere, if you are truthful and upfront with people it will go a long way to gaining others' respect and trust.

3) Understand others' point of view. Remember to reflect on what others tell you, even if you disagree take the time to learn and understand where they are coming from.

4) Learn about others. Take time talk with employees or clients. Conversations do not need to be work related, rather simple conversations that help you learn about the person and build rapport.

5) Be confidant. Keep eye contact and your body relaxed. Be sure to speak clearly and at a moderate pace.


Contributed by Dale Carnegie Training.