The secret to winning arguments: stop arguing!

There's an old saying that's very true: if you win the argument you lose the sale. Yes, you feel passionately about your product or service, and your potential customer has said something completely ridiculous.

But, warns superstar entrepreneur Gurbaksh Chahal, it doesn't serve any useful purpose to get into an argument about it. "Sometimes, I have to bite my tongue," he says. "But, I never lose my cool. I try to educate, I remain calm and never argue or become controversial. Keep it light. Another approach is to move on to discuss an area where you can agree on something."

Source, Early to Rise, 4/17/14