Dale Carnegie believed that being a good leader meant changing the attitudes and behaviors of those under your command. He broke it down this way:
1) Begin with praise and honest appreciation.
2) Call attention to people's mistakes indirectly
3) Talk about your own mistakes before criticizing the other person.
4) Ask questions instead of giving direct orders.
5) Let the other person feel that the idea is his or hers.
6) Praise the slightest improvement and praise every improvement. Be "hearty in your approbation and lavish in your praise".
7) Give the other person a fine reputation to live up to.
8) Use encouragement. Make the fault seem easy to correct.
9) Make the other person happy about doing the thing you suggest.
Thursday, November 24, 2011
9 Action Traits Of A Good Leader
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